Introduction
Welcome to Calm Core Pilates. At Calm Core Pilates, we believe that Pilates should be fun, challenging and safe. While we don’t take ourselves too seriously, we do take our Terms and Conditions seriously.
Safety:
- Engaging in physical activities at Calm Core Pilates, whether involving equipment or not, is demanding. Before starting any exercise routine, program, or activity, it's essential to consult with your doctor or healthcare provider to be aware of any existing health or physical restrictions or other considerations relevant to you.
- If you have any prior injuries or medical conditions that could affect your ability to exercise, you must inform your instructor. Instructors and owners hold the authority to limit clients to specific class types for safety reasons and may deny participation if appropriate medical clearance is not provided.
- During your Pilates sessions, you should not experience any pain or discomfort. If you do, cease the exercise immediately and seek medical advice. Calm Core Pilates staff and instructors are not qualified to offer medical advice or diagnoses, and any guidance provided should not be taken as medical advice.
- By joining any exercise program at Calm Core Pilates or associated with Calm Core Pilates, you accept that you participate at your own risk. Calm Core Pilates instructors, staff, and directors are not liable for any injuries, losses, or liabilities that arise from participating in these programs or following guidance from our website or instructors.
Bookings + Attendance + Age Restrictions:
- At Calm Core Pilates, booking a class is simple and straightforward through our website. Here's how you can secure your spot:
- Access the Booking System: Visit our website at calmcorepilates.com.au to use the online booking system.
- Add Class Balance: Before booking a class, ensure you have a sufficient class balance by selecting one of our Different plans. These plans offer different options to fit your needs.
- Book Your Class: Once your class balance is updated, you’ll be able to book your desired classes easily through the website. Follow the step-by-step booking process for a smooth experience.
- By ensuring you have a class balance before booking, you can efficiently manage your class schedule and enjoy your Pilates sessions without any hassle.
- To ensure safety and respect for other clients and the instructor, it's crucial to participate in the warm-up at the beginning of each class. If you arrive more than five minutes late, the instructor may choose to deny your participation, based on their discretion.
- Class Passes and Memberships are strictly personal and cannot be transferred or used by anyone else. If someone other than the registered participant attempts to attend the class, they will be denied entry or required to purchase their own classes. No refunds will be issued for such occurrences, and we reserve the right to terminate your membership in such cases.
- Participants must be at least 16 years old to attend classes at Calm Core Pilates Studio. For those aged 16 or 17, parental or guardian consent must be emailed to our office. Children under 16 are not allowed in the studio, nor should they be left in the studio or waiting area during classes.
- Please note that instructors and class schedules may change without prior notice. Calm Core Pilates Studio reserves the right to cancel classes when necessary, but we will make every effort to inform you of any cancellations as soon as possible.
Pregnancy:
Eligibility for Prenatal Clients:
- Prenatal clients with prior reformer Pilates experience—whether at Calm Core Pilates or another studio—are welcome to attend classes at Calm Core Pilates up to 37 weeks of pregnancy. Clients who are new to Pilates may begin classes at any time before reaching 35 weeks of pregnancy.
Class Attendance for Prenatal Clients:
- Prenatal clients can attend any class at Calm Core Pilates up to 16 weeks of pregnancy. After 16 weeks, clients are encouraged to participate in classes tailored to their stage of pregnancy, which is Essentials class.
Prenatal clients are advised not to participate in the following classes after 16 weeks of pregnancy:
- Booty & Core
- Essentials Plus
- Upper Body & Core
Health and Safety Considerations:
- Prenatal clients are encouraged to prioritize their health and well-being during all classes.
- It’s recommended to communicate openly with instructors regarding your pregnancy status and any health concerns. Your pregnancy details will be recorded in your Mindbody account and will be visible to instructors before the class begins.
Medical Clearance:
- Before participating in any classes, prenatal clients must obtain medical clearance from their healthcare provider to confirm that Pilates is safe for their specific situation.
Modification of Exercises:
- Instructors at Calm Core Pilates offer exercise modifications tailored to the needs of prenatal clients.
- Prenatal clients must inform instructors of their pregnancy status to receive proper guidance and adjustments during class.
Liability Release:
- By participating in classes at Calm Core Pilates, prenatal clients acknowledge and accept the inherent risks associated with Pilates. Clients release Calm Core Pilates, its instructors, and staff from any liability for injuries or complications that may arise during participation.
Additional Notices:
- Clients must notify instructors of pregnancy or any injuries before attending classes.
- Extended suspension due to pregnancy is possible with a valid medical certificate.
Injuries:
- You may extend your class pack for the shorter of your injury duration or up to 3 months. To request a medical extension, please submit a valid medical certificate to our office before your class pack expires.
Cancellations:
- Once a class is booked, the class balance will be deducted from your account. Please note that cancellations are not permitted, and if you do not attend the booked class, the balance is non-refundable.
- Private classes have a strict 24-hour cancellation policy. If you fail to attend or seek to cancel within 24 hours, you will forfeit the private class.
Payments :
- All payments must be made through our website, and you can add to your class balance at any time by directly purchasing with your card.
Marketing:
- Calm Core Pilates may occasionally reach out with marketing information about our own or third-party products and services. You can opt out of marketing communications at any time by replying ‘STOP’ to promotional text messages, unsubscribing from promotional emails, or emailing your local studio. Your consent will remain in effect until you inform Calm Core Pilates of your decision to opt out. This policy applies to all Calm Core Pilates clients.
Governing Law for NSW Studios:
- These Terms and Conditions are governed by the laws of the State of New South Wales, Australia, and the parties irrevocably submit to the exclusive jurisdiction of the courts having jurisdiction in the State of New South Wales, Australia, and the courts of appeal from them.
Governing Law for ACT Studios:
- These Terms and Conditions are governed by the laws of the State of Australian Capital Territory, Australia, and the parties irrevocably submit to the exclusive jurisdiction of the courts having jurisdiction in the State of Australian Capital Territory, Australia, and the courts of appeal from them.
- Governing Law for QLD Studios:
These Terms and Conditions are governed by the laws of the State of Queensland, Australia, and the parties irrevocably submit to the exclusive jurisdiction of the courts having jurisdiction in the State of Queensland, Australia, and the courts of appeal from them.
Amendments to Terms and Conditions:
- Calm Core Pilates retains the right to update or modify these terms and conditions. Clients will be notified of any changes where possible.