Frequently Asked Questions

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Our address is 1/70 Remembrance Dr, Surfers Paradise QLD 4217, Australia. 

The studio is located inside Surfers Plaza Resort. You can access our back door on the left-hand side of the building. There is a big sign pointing you in the right direction and a Calm Core Pilates print on our door. Feel at home by opening the door which will lead you to a waiting area and relax before your instructor comes to greet & show you around the studio! 

Bruce Bishop Car Park - 10 Beach Rd, Surfers Paradise QLD 4217

Chevron Renaissance Car Park - 3240 Surfers Paradise Blvd, Surfers Paradise QLD 4217 

Paradise Centre Car Park - Hanlan St, Surfers Paradise QLD 4217 

You might be able to find street parking as well. Tip: Arrive a little early to walk from your spot to the studio!  

If you’re taking public transport, the nearest tram stop is Cavil Avenue, just a 6-minute walk to our studio.

Getting started is simple — you can add sessions, check your class balance, and book your Pilates classes online in just a few clicks.

How to book a class:

1. Visit our Prices page and select your preferred package by clicking ‘Buy Now’.
   
   
2. Create an account or log in through the dashboard.
   Make sure to tick ‘Confirm T&Cs.’ Once your account is created, the page will refresh — simply log back in to see all available packages.
   
   
3. Purchase a single class or class pack to add credits to your account.
   
   
4. Go to the Schedule / Booking section and choose your class (date and time) from the timetable.
   
   
5. Confirm your booking.
   
   

Please ensure you have enough class credits before booking.
Our 12-hour cancellation policy applies.

When you arrive, come on in! You’ll find a cozy waiting area with chairs where you can take a seat and relax — the main studio door will be closed while a class is in progress. Your instructor will greet you with a smile and help you get settled before your session so you feel comfortable and ready to move.

Please remember to bring grip socks and water. If you don’t have grip socks, they’re available for purchase at the studio.

Arrive at the studio at least 10 minutes before class. Your instructor will greet you, show you around, and help you get familiar with the reformer. Don’t forget to let your instructor know about any injuries, pregnancy, or postpartum status before your session.

How exciting that you’re new to Reformer Pilates! Our Essentials classes are perfect for beginners. In these sessions, you’ll ease into the movement, learning how to use your body weight and the resistance of the springs to strengthen and tone your entire body. These classes are designed to help you get comfortable with the equipment, build confidence in the choreography, and understand your own movement patterns. As you grow stronger and more confident, you can gradually move into our Intermediate classes.

Please let your instructor know it’s your first time so they can guide you through how the reformer works. Also, be sure to mention any injuries, pregnancy, or postpartum considerations before your class.

We also offer private Reformer sessions for a more personalized experience. Whether you prefer one-on-one attention, a small group with friends, or a custom class for a special occasion, we’ll tailor every detail to your goals.
Find out more at calmcorepilates.com.au/private-pilates-session.

PLEASE NOTE THAT OUR ESSENTIALS PLUS AND BOOTY & CORE CLASSES ARE NOT SUITABLE FOR BEGINNERS.

To book a private lesson at Clam Core Pilates, simply complete the form available on our website. Once you’ve submitted your request, you’ll receive a confirmation email or text acknowledging that we’ve received it. Please note that this initial message is not a confirmation of your lesson. You will receive another email or text once the instructor has reviewed and approved your request, finalising the details of your private session. We’re here to make your Pilates journey smooth and enjoyable!

REQUEST A PRIVATE PILATES SESSION FORM AT CALMCOREPILATES.COM.AU/PRIVATE-PILATES-SESSION

At Calm Core Pilates, we operate a fully virtual front desk for your convenience. To ensure a seamless experience, we kindly ask that all lessons are purchased online prior to attending. Please make sure your classes are booked in advance before joining us, so you're all set to embark on your Pilates journey! 

At Calm Core Pilates, we kindly ask for a minimum 12-hour notice for any class cancellations. If a cancellation is made less than 12 hours before the scheduled class, the session will be deducted from your class balance. We appreciate your understanding and cooperation in helping us maintain an organized and fair scheduling system for all our clients.

At Clam Core Pilates, our dashboard is designed to make your Pilates experience smooth and hassle-free! Here's how it works:

1. Class Balance Management: Once you choose a plan, your class balance is added directly to your dashboard. This balance reflects the number of sessions available for you to book.
2. Booking Made Easy: Navigate to the booking section on your dashboard, where you can select the classes you want to attend and schedule them in just a few clicks.
3. Real-Time Updates: Your dashboard keeps track of your remaining class balance, ensuring you're always in the know.

We offer a variety of flexible plans, allowing you to choose the one that best fits your goals and schedule. Each plan provides a designated class balance, giving you the freedom to book your preferred sessions and enjoy the journey toward a healthier, stronger you.